Soft Phones available for use at AceInfo HQ

 

1.  Browse and install Zoiper software on your laptop:  
\\ace-filesrv01\software\Softphones for Admins\\\ace-filesrv01\Software\Softphones for Admins\Zoiper_Free_2.43_Installer.exe

2.  Configure Zoiper Properties:

a. Use User ID: ### (your extension number)  

b. Use Domain:  10.10.30.200

c.  Display name: Bob Smith (your name)

d.  Authorization name: ### (your extension number)

e.  Yes to Register with Domain and receive calls = yes

f.  Password:  ############  (any series of numbers and letters.  you will never need this again, please

g.  You can ignore any dial plan and Proxy fields.

2.  Submit a helpdesk ticket to helpdesk@aceinfosolutions.com, requesting a softphone configuration.  Include the extension number that will be used and the keystrokes you used above for step "f."  Request a headset if needed.  Request the hardphone at your desk to be deactivated. 

 

The helpdesk will update the phone list on your behaf, if needed.:   https://intranet.aceinfosolutions.com/sites/Ops/IT/Lists/Phones/OfficePhoneList.aspx