- Check if you have any emails saved in your Safe Senders list.
- Open Outlook
- Under the "Home" tab at the top, click "Junk"
- Click "Junk E-mail Options…"
- In the new window, under the "Safe Senders" tab, you will see a list of emails. (If the list is blank, proceed to step 2.)
- Click "Export to File…"
- Give the file a name such as "Safe Senders List"
- Save it on your Desktop
- Check if you have any emails saved in your Blocked Senders list.
- In the same window as above, click the "Blocked Senders" tab at the top
- You will see a different list of emails under this tab. (If the list is blank, you are finished.)
- Click "Export to File…"
- Give the file a name such as "Blocked Senders List"
- Save it on your Desktop
**If requested by your IT department, please email the saved file(s) to them.