AceInfo Help Desk

Policies and Procedures 1

• Migrate a Ticket Resolution to a Freshdesk Solution Article

Adobe Acrobat 2

• Create a Digital Signature in Adobe Acrobat Pro XI
• Setting the Default PDF Viewer

DelTek 4

• DelTek - Cannot Login
• Duplicate Time Sheet Entry Issue
• Deltek GCS locked up - reboot requests
• Deltek T&E for Windows 10

Email 11

• Manage Your Spam Filter
• Android Error Message "Database Error"
• Create Calendar Groups for Outlook 2013
• Email for Mobile Phones (For Users with AceInfo Laptops and PM's)
• Email for Mobile Phones (For Users without AceInfo Laptops and Non-PM's)

See all 11 articles

Hardware 1

• Identifying USB Ports

Internet Explorer 3

• Disable Internet Explorer(11) Upgrade Notification
• Optimizing browser 'Tabs'
• Internet Explorer 11 - RC4 Cipher is no longer supported

Login Help 3

• SharePoint Login Issues
• Outlook-Exchange Not Connected - Authentication Prompt
• Password Reset Request – 1st Request

Outlook: Calendar/Other 3

• Export Your Outlook’s Safe & Blocked Senders Lists
• Outlook 2013 Security Alert (certificate issue)
• Troubleshoot - Issues with Outlook

Phones 11

• WorldSmart Voicemail Setup
• Change your Emergency Number for Power Outages (Disaster Recovery Plan)
• Call Forwarding for Polycom VVX 300/310
• Conference Call with a Toll Free Number
• Using Soft Fax

See all 11 articles

Printing 4

• Connecting Guest Network Printer
• PDF's Not Printing Correctly or Too Small?
• Printing to Konica with Secure Pick-up
• Troubleshooting Print issue with Adobe Pro

Server Management 1

• CDP Domain Changes

Share Point 2

• Add a Folder
• Edit Template for Uploading Documents

Messaging 1

• Viewing All Users in the SmartBox tool.

Helpdesk 1

• Get Status Information

WebEx 3

• WebEx Meeting
• Recording Meetings
• Logging into Your New WebEx Account

SQL Express 2014 and SQL management studio 2014 0

Microsoft Partner Benefits Members 1

• Microsoft Partner Benefits Website Login

Microsoft Office 1

• Text Import Wizard

Malware awareness 1

• Common Types of Network Attacks

Network 1

• Cisco VPN

User Installations 0